Get in Touch With Us
Whether you have a question about how sweepstakes casinos work, spotted something on our site that needs updating, or want to explore a potential partnership, this page explains the best way to reach us and what you can expect once you do.
How to Reach the Editorial Team
Email is the most reliable way to contact us. Every message is read by a member of the team — not filtered by an automated system — and we aim to reply within two working days. Write to us at [email protected].
To help us get back to you faster, please include a short description of what your message is about when you write in. A subject line that names your query — a correction, a general question, a partnership proposal — means we can route it to the right person straight away.
What You Can Write to Us About
We welcome messages of all kinds. The most common reasons readers reach out include:
- General questions about sweepstakes casinos — If something in our reviews or guides isn't clear, or you want to understand more about how the sweepstakes model works before signing up anywhere, we're happy to help point you in the right direction.
- Corrections and accuracy concerns — Our editorial team researches and verifies the information we publish, but welcome offers, state eligibility lists, and redemption terms change frequently. If you believe a detail is out of date or inaccurate, please flag it. We take accuracy seriously and will investigate promptly.
- Content suggestions — Looking for a platform comparison we haven't covered yet, or want us to dig deeper into a particular aspect of sweepstakes gaming? Reader suggestions genuinely shape what we prioritise next.
- Partnership and commercial enquiries — If you represent a sweepstakes casino or an organisation in the social gaming space and want to explore how we might work together, please introduce yourself and outline what you have in mind. Note that commercial relationships do not influence our editorial rankings.
- Responsible play concerns — If you or someone you know is finding it difficult to manage time or spending on any gaming platform, please mention this in your message. We can point you towards free, confidential support resources.
What Happens After You Email Us
When your message arrives, it is reviewed by a real person who reads what you've written before replying. We don't send templated auto-responses in place of a genuine answer.
Our standard response window is two working days. During particularly busy periods it may take a little longer — we appreciate your patience and will always follow up.
A Note on How We Work
Silvertip Casino is an independent comparison site covering the sweepstakes casino space in the US. Our reviews are based on editorial research and verification, not paid placement. The platforms that appear at the top of our rankings earn their position through the criteria we assess — game range, welcome offers, daily reward structures, redemption terms, and legal standing — not because of a commercial arrangement.
Where we earn commission from operators featured on this site, we say so clearly. That relationship never determines a platform's rank or how we describe it.
If you've found an error in any of our assessments — an incorrect minimum redemption threshold, a state that's been added to or removed from an eligibility list, a changed age requirement — please let us know. Keeping that information current matters, both for our readers and for the integrity of what we publish. You can also browse our non-GamStop casino comparisons for additional context on how regulated and sweepstakes models differ.
Before You Write In — Quick Answers
Some questions come up often enough that we've addressed them directly in our content. If your question is one of these, you may get a faster answer by checking the relevant page:
- Is a specific platform available in my state? — State eligibility varies by operator and changes frequently. Check the platform's own terms, and look for our individual reviews which note known exclusions at the time of publication.
- Do I have to buy coins to win prizes? — No. Legitimate sweepstakes casinos offer a free alternative method of entry. No purchase is necessary to obtain Sweepstakes Coins or to redeem prizes.
- Are prize redemptions taxable? — Prize redemptions may be subject to federal and state tax obligations. We recommend keeping records of any redemptions and consulting official guidance or a tax professional if you are unsure.
- Why is a platform ranked where it is? — Our rankings reflect editorial assessment across multiple criteria. Commission does not buy position. If you believe a ranking needs revisiting based on new information, email us with the details.
We Value Honest Feedback
This site exists to help people in the US make informed decisions about sweepstakes and social casino platforms. Reader feedback — including critical feedback — is part of how we stay useful and accurate. If something we've published has affected you, or if you think we've missed something important, we genuinely want to hear about it.
Thank you for taking the time to visit this page. We look forward to hearing from you.